Rithm Desk University
How we train our professionals
The training every role completes before placement.
01
Core Foundations
US property management, communication, escalation.
02
Role track
Video lessons, real scripts, practice cases.
03
Live check
Role-play with our team before placement.
04
Your playbook
Your SOPs layered on top at onboarding.
Role tracks
Core Foundations
Required for every recruit. How US property management works, tone, escalation, Fair Housing.
Resident-facing
Maintenance Coordinator
Keep work orders, vendor scheduling, and resident updates moving through completion.
Leasing Coordinator
Manage inquiries, tour scheduling, application follow-up, and lease renewals.
Resident Services Coordinator
Handle resident questions, move-in coordination, and ongoing service follow-up.
PM Operations
PM Administrative Assistant
Keep documents, calendars, utility records, and everyday office tasks organized.
Client/Property Onboarding Coordinator
Bring new owners and properties into your systems with complete records and clear handoffs.
Assistant Property Manager
Coordinate daily operations, resident needs, and team follow-through across your portfolio.
Property Manager
Run day-to-day portfolio operations, from resident issues to owner updates, within your approval rules.
Accounting
Property Accounting Assistant
Support reconciliations, month-end close, and accurate owner reporting.
AP/AR Assistant
Organize vendor invoices, payment records, rent receipts, and balance follow-up.
Real Estate
Transaction Coordinator
Track contract deadlines, documents, and closing coordination from acceptance to close.
Real Estate Administrative Assistant
Support agent schedules, listing paperwork, client communication, and daily administration.
CRM/Lead Follow-Up Specialist
Keep your CRM organized, handle cold calling and lead follow-up, and book appointments for your agents.
Real Estate Marketing Assistant
Prepare listing materials, email campaigns, and social content that keep your brand visible.
Career path
PM Admin Assistant
Resident Services
Assistant Property Manager
Property Manager
