Real Estate
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Support agent schedules, listing paperwork, client communication, and daily administration.
People who know the work
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Responsibilities
Support the daily schedule
Coordinate appointments, prepare meeting materials, and manage routine inbox requests using the agent’s priorities.
Keep records current
Organize listing paperwork, maintain contact details and property records, and prepare approved updates for the agent’s review.
Follow through on requests
Track administrative tasks, confirm handoffs, and prepare concise status updates so agents know what still needs attention.
What we look for
Experience verification, English assessment, skills testing, references, and background checks. We also look for the role-specific judgment below.
What Rithm Desk looks for
Real estate administration
Has supported agents or a brokerage and understands the pace of client requests and transaction deadlines.
Communication judgment
Can respond helpfully while routing advice and negotiation questions to the agent.
Organization
Maintains consistent file names, contact records, calendars, and follow-up ownership.
How ability can be demonstrated
Calendar exercise
Resolve overlapping appointments and draft revised confirmations.
Inbox exercise
Route a sample mix of client, vendor, and transaction messages.
Records exercise
Clean a fictional contact list while preserving notes and avoiding duplicate records.
Illustrative exercises, tailored to the role and your workflow.
Systems
Relevant tools may include Google Workspace, Microsoft 365, real estate CRMs, shared calendars, and document platforms.
How they work with your team
The client sets approved communications and access permissions. Advice, negotiations, and activities requiring a license remain with authorized professionals.
Key metrics
The numbers this role is accountable for in your workflow.
Turnaround time
Time from request to completed task.
CRM accuracy
Contacts and records current and correct.
Calendar accuracy
Showings and appointments booked without conflicts.
Task completion
Assigned tasks finished on time.
File completeness
Client and listing files with every document.
Training
Lessons coming soon
Every placement completes Core Foundations plus this role track. Your own SOPs are layered on at onboarding.
How an agent’s business runs
Calendars, showings and appointments
CRM records and contacts
Listing paperwork and preparation
Buyer and seller packets
Deadlines, files and client records
Ready to hire?
Let’s define the responsibilities, experience, and schedule your team needs.