Property Management
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Keep documents, calendars, utility records, and everyday office tasks organized.
People who know the work
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Responsibilities
Organize daily administration
Manage assigned inboxes, calendars, routine correspondence, and document requests using your priorities and procedures.
Maintain portfolio records
Update approved property and contact information, organize files and utility records, track service setup requests, and flag missing details.
Track team follow-through
Maintain action lists, document meeting outcomes, and remind task owners of upcoming deadlines.
What we look for
Experience verification, English assessment, skills testing, references, and background checks. We also look for the role-specific judgment below.
What Rithm Desk looks for
Relevant administrative experience
Has supported a property team or similarly document-heavy service operation with competing priorities.
Reliable organization
Uses clear naming, task ownership, and follow-up dates instead of relying on memory.
Sound escalation
Recognizes when a resident, owner, or vendor request needs a specialist rather than a routine reply.
How ability can be demonstrated
Inbox triage
Sort a sample inbox into actions, owners, and escalation priorities.
Records exercise
Organize a mixed property folder and identify missing information.
Handoff note
Convert meeting notes into a practical task list with owners and deadlines.
Illustrative exercises, tailored to the role and your workflow.
Systems
Relevant tools may include property management software, Microsoft 365, Google Workspace, shared inboxes, and task management systems.
How they work with your team
Your team defines priorities, permissions, templates, and decision-makers. The assistant coordinates administrative work without taking over property-manager approval authority.
Key metrics
The numbers this role is accountable for in your workflow.
Task completion
Assigned tasks finished by their due date.
Turnaround time
Time from request to completed task.
Data accuracy
Records entered without errors.
File organization
Documents filed where the team expects them.
Follow-up completion
Open items chased until closed.
Training
Lessons coming soon
Every placement completes Core Foundations plus this role track. Your own SOPs are layered on at onboarding.
How a PM back office runs
Data entry and records that stay clean
Files, folders and document tracking
Inbox and calendar management
Reports: renewals, delinquency, maintenance
Task systems and team follow-up
Ready to hire?
Let’s define the responsibilities, experience, and schedule your team needs.