Property Management
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Manage inquiries, tour scheduling, application follow-up, and lease renewals.
People who know the work
Explore this role
The day-to-day
A clear scope, reliable handoffs, and fewer details left waiting for your attention.
Respond to inquiries
Answer questions using approved availability, pricing, and property information. Record prospect preferences and keep the lead record current.
Coordinate tours
Schedule with on-site staff, send access instructions, confirm attendance, and follow up after missed appointments.
Keep files moving
Track applications, request missing documents, and coordinate approved renewal outreach and paperwork. Hand completed files and decisions to management teams.
Beyond the résumé
Experience verification, English assessment, skills testing, references, and background checks. We also look for the role-specific judgment below.
What Rithm Desk looks for
Leasing workflow experience
Can explain the steps from inquiry to move-in and where remote support hands off to the property team.
Consistent service
Uses approved information and applies the same documented process to prospects without making exceptions independently.
Pipeline discipline
Records outcomes, assigns next actions, and follows up without duplicating another team member’s outreach.
How ability can be demonstrated
Inquiry response
Write a response for a prospect asking about availability and a tour. Use only the supplied property facts.
Scheduling exercise
Resolve competing tour requests and a last-minute cancellation with clear confirmations.
File review
Identify missing items in a sample application checklist and prepare a handoff note.
Illustrative exercises, tailored to the role and your workflow.
Familiar with your systems.
Experience may include AppFolio, Buildium, a leasing CRM, shared calendars, and phone or messaging tools. We ask candidates to describe the workflows they personally handled.
Working within your team.
Your team approves pricing, screening criteria, lease terms, and applications. On-site tours and activities requiring a license stay with authorized staff.
Make room for your next stage of growth.
Let’s define the responsibilities, experience, and schedule your team needs.