Property Management
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Coordinate daily operations, resident needs, and team follow-through across your portfolio.
People who know the work
Explore this role
Responsibilities
Monitor daily activity
Review assigned queues for work orders, leasing, resident requests, and administrative deadlines. Consolidate the items requiring attention.
Coordinate across teams
Follow up with leasing, maintenance, and accounting contacts, document handoffs, and keep the portfolio manager informed.
Prepare operating updates
Maintain status reports and meeting agendas, identify recurring delays, and track approved corrective actions.
What we look for
Experience verification, English assessment, skills testing, references, and background checks. We also look for the role-specific judgment below.
What Rithm Desk looks for
Portfolio coordination experience
Can explain how leasing, maintenance, accounting, and resident service affect one another.
Prioritization
Separates urgent exceptions from routine updates and makes unresolved ownership visible.
Ownership without overreach
Follows through consistently while preserving the manager’s decision authority.
How ability can be demonstrated
Portfolio review
Review a fictional daily operations report and identify the highest-priority follow-ups.
Cross-team handoff
Prepare a coordinated update for a unit that is not ready for a scheduled move-in.
Manager briefing
Summarize open issues into decisions needed, owners, and next steps.
Illustrative exercises, tailored to the role and your workflow.
Systems
Relevant experience may include AppFolio, Buildium, portfolio reports, shared calendars, and team task systems.
How they work with your team
This is remote operational support. Your designated property manager retains supervisory, approval, on-site, and any licensed responsibilities.
Key metrics
The numbers this role is accountable for in your workflow.
Task completion rate
Assigned portfolio tasks done on time.
Resident response time
Time to first reply on resident issues.
Renewal tracking accuracy
Expirations and renewals tracked with no misses.
Open-task aging
Tasks open past their target window.
Documentation accuracy
Property records complete and current.
PM workload reduction
Routine work moved off the property manager’s plate.
Training
Lessons coming soon
Every placement completes Core Foundations plus this role track. Your own SOPs are layered on at onboarding.
How a portfolio runs day to day
Prioritizing a busy queue
Resident communication and notices
Leasing, move-ins, move-outs and renewals
Maintenance oversight
Owner communication and approvals
Insurance, inspections and compliance tracking
Escalation: what is yours and what is not
Operating reports and manager briefings
Ready to hire?
Let’s define the responsibilities, experience, and schedule your team needs.