Property Management
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Keep utility account changes, bills, and service dates from slipping through the cracks.
People who know the work
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Responsibilities
Maintain utility records
Track providers, account references, service addresses, and client-approved responsibility by property or unit.
Coordinate changes
Submit authorized service requests, document confirmations, and follow up on transfers, start dates, or unresolved interruptions.
Review exceptions
Route unusual charges, duplicate bills, and missing confirmations to accounting or the property team.
What we look for
Experience verification, English assessment, skills testing, references, and background checks. We also look for the role-specific judgment below.
What Rithm Desk looks for
Multi-account coordination
Has managed recurring account administration with provider-specific forms and deadlines.
Address-level accuracy
Checks unit numbers, account holders, and effective dates before requesting a change.
Escalation habits
Flags interruption risks promptly and avoids assuming that a submitted request is complete.
How ability can be demonstrated
Account review
Find inconsistent addresses and overlapping dates in a sample utility tracker.
Transfer exercise
Prepare an authorized service-change request from supplied instructions.
Exception summary
Summarize unresolved provider confirmations and unusual billing items.
Illustrative exercises, tailored to the role and your workflow.
Systems
Relevant tools may include provider portals, property records, utility trackers, spreadsheets, and shared inboxes.
How they work with your team
Your team authorizes account changes, payment, responsibility allocations, and service interruptions. The coordinator works within that approved scope.
Key metrics
The numbers this role is accountable for in your workflow.
Training
Lessons coming soon
Every placement completes Core Foundations plus this role track. Your own SOPs are layered on at onboarding.
Ready to hire?
Let’s define the responsibilities, experience, and schedule your team needs.