Property Management
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Keep renewal dates, resident responses, and approved paperwork on track.
People who know the work

Explore this role
Responsibilities
Build the renewal queue
Review upcoming expirations, reconcile dates against source records, and flag missing lease information.
Coordinate approved offers
Prepare and send approved communications, track responses, and route questions or counteroffers to the property manager.
Complete the handoff
Monitor signatures, update records after approval, and notify the team of unresolved renewals or expected move-outs.
What we look for
Experience verification, English assessment, skills testing, references, and background checks. We also look for the role-specific judgment below.
What Rithm Desk looks for
Lease administration experience
Has worked with expiration reports, renewal offers, signature tracking, and resident follow-up.
Calendar discipline
Works backward from client deadlines and identifies exceptions early.
Version control
Distinguishes current approved terms from drafts and prevents outdated documents from being circulated.
How ability can be demonstrated
Renewal calendar
Build a follow-up schedule from a sample expiration report.
Document review
Spot discrepancies between an approved offer and a draft renewal packet.
Resident response
Draft a helpful reply to a resident requesting different terms, routing the decision appropriately.
Illustrative exercises, tailored to the role and your workflow.
Systems
Relevant tools may include AppFolio, Buildium, e-signature platforms, spreadsheets, and shared calendars.
How they work with your team
Your team sets renewal pricing, notice timing, lease terms, and approval authority. The coordinator tracks and communicates the approved process.
Key metrics
The numbers this role is accountable for in your workflow.
Training
Lessons coming soon
Every placement completes Core Foundations plus this role track. Your own SOPs are layered on at onboarding.

Ready to hire?
Let’s define the responsibilities, experience, and schedule your team needs.